Category Archive

Remote Working

Tasks: Microsoft 365 Tool Tips

Jeff Remote Working February 5, 2021

The importance of organisation within the workplace cannot be understated, as without an adequate standard your business can fail. It can be a difficult goal to achieve without the correct tools that are fit to do the job, and this is true no matter the industry you work in. For example, if you are a plumber with eight boilers to fit, all of which need to be done on different days and times that suit the clients’ needs, are different types of boiler, and all need to be picked up from the plumbing merchants on the day they are being fitted due to lack of storage space, without top levels of organisation completing these tasks to top standards and within your time schedule would be a near impossibility.

 

A particularly good way of ensuring you have some level of organisation to the way you do things is through the use of a to-do list. To-do lists can be a great tool to ensure you keep a level of decorum to your workday, can guarantee you look focused and guarantee you stay reliable as opposed to getting caught up in the carnage and disorganisation that comes with not having order. Microsoft 365 has an application that gives you the platform to do exactly this.

 

Microsoft 365 (formerly Office) has been at the top of its game in providing tools to assist us in our day-to-day lives – both when working and at home – for over 30 years now. To get a fair representation of the success of 365 you need to take a look at Microsoft Teams – released in 2017, it jumped to popularity at the beginning of the Covid-19 pandemic and has since amassed a daily average user count of 115 million; an astonishing figure unobtainable by any other competitor on the market.

 

Microsoft developed an application to organise your workday; it is called ‘Tasks’.

 

Tasks

Yes, you are correct that Microsoft 365 has already released multiple task tracking applications (‘To-do’ and ‘Planner’ to name just a couple). What makes Tasks unique is that it consolidates the two together, allowing you to see both group tasks and individual tasks all in one place.

 

Day-to-day working with Tasks

Using the example used earlier, let’s take a look at how Tasks can help you daily. If used correctly the Plumber can use Tasks to organise his day accordingly to ensure his tasks don’t coincide or have any detrimental impact on one another. This allows him to be more flexible and guarantee customers certain time frames for his services.

 

Microsoft sees its task management applications as living in an ecosystem. They see their task-related apps and services in three different categories: task engines, first-party apps and then task hubs.

 

Let’s break those categories down and see what each one means.

 

Task engines

Task engines are where tasks are stored. These engines are Planner and To-Do. They are the staple of the task management system.

 

First-party apps

These are the ones that allow you to save tasks while you are working. One example is Microsoft Word – you may be working on a document, resulting in a task which you then want to save back to Planner or To-Do.

 

Task hubs

These are apps like ‘Teams’ and ‘Outlook’, where other work takes place, but you want the ability to capture tasks whilst doing it.

 

Your technology partner

At Elixis, we offer a one-of-a-kind service 24 hours a day. Top quality IT support is just a phone call away. We guarantee to keep you up-to-date with the latest advancements in tech, whilst supporting you in implementing new strategies within your team on how to help them use said tech most effectively. Our team of experienced engineers are waiting for your call and are primed and ready to support you now and into the future.

 

For more information, feel free to send us a message.

Power Automate: Microsoft 365 Tool Tips

Jeff Remote Working February 5, 2021

Microsoft 365 is at the top of the pile when it comes to applications of its type. It provides effective office and remote working tools for people all over the globe. For many of us, Microsoft 365 (formerly Office) is a staple of our daily lives and has been since we were children, and its range of features has revolutionised the way we see technology and its capabilities.

 

Cloud services are used internationally for a variety of different purposes. Previously it was impossible to get your Cloud services to work in unison, but there is now a way.

 

Introducing Power Automate.

 

Power Automate

With Power Automate you can create a workflow with a multi-step flow across a variety of applications.

 

Power Automate makes it possible for you to receive a text message saying someone important has emailed you, when previously you would have had to continuously refresh your email folder, for example.

 

We will now take a closer look at this in more detail.

 

For example, when someone tweets about your company it is essential you acknowledge the tweet in a timely manner – this can be very difficult with our busy workdays and, depending on the influx of messages, can be a near impossibility to keep up with. Power Automate makes it possible to set up a flow that follows them, sends a reply and also adds their details to a spreadsheet that gets emailed over to you automatically for your approval. Using this example, Power Automate allows you to minimise response times, in turn, giving you more time to reply in person as necessary or get on with other tasks, all culminating in retaining your good reputation as a company.

 

The Power Automate app for mobile

Power Automate also makes it possible for you to manage approvals on your phone, by email, or on the web, whilst on the go. The approval process works with data in Microsoft 365, SharePoint, Twitter, and many other services.

Power Automate gives you the power to take control of your time management and ensure that your employees are using their limited working hours as effectively as possible. It also ensures that they are not wasting time on monotonous tasks that are beneath their skill set.

 

Power Automate – How does it work?

The concept of business process automation is working from an initial trigger action, be that prescheduled or because of a prior human action. A series of pre-scripted steps will follow. To give you some level of control you have the option to define your own parameters.

 

Automation has the ability to revolutionise your workday – with its ability to ensure effective time management and the reallocation of resources away from the mundane, it should be an integral part of your workplace infrastructure.

 

Want to introduce automation to your business?

 

Is your tech up to standard, both for security and productivity purposes?

 

Your technology partner

At Elixis, we offer a one-of-a-kind service 24 hours a day. If you want to be certain you are getting the most from your IT then look no further! We guarantee to keep you up-to-date with the latest tech, so you don’t have to. Our team of experienced engineers are waiting for your call so contact us and find out how we can help you – both now and into the future.

 

For more information, feel free to send us a message.

Lists: Microsoft 365 Tool Tips

Jeff Remote Working February 5, 2021

As mentioned in the previous blog in the series, Microsoft 365 has revolutionised the way we work, both in office and when working remotely, since its conception as Microsoft Office in 1990. Most of us have been part of its rise to the top by using its range of tools and features every day.

 

A tool that Microsoft have introduced is ‘Lists’.

 

Lists gives you a platform to create lists and organise information from – it allows you to also share lists and work together on said lists – through collaboration with others. It sounds similar to a spreadsheet list, but Lists has many features that make it very unique.

 

Unique features of Lists

Lists has multiple different uses, and can be used as an inventory, issue, or asset tracker.

 

Lists allows you to define parameters of your list and decide which parts are visible to others. It also allows you to view your data in a variety of different ways, including a standard excel format, a card format, and a calendar format. Lists gives you a lot of control over the presentation of your information.

 

You can use Lists to track team and solo tasks, but Microsoft Planner and To-do specialise in this and have views specifically catered for these uses whilst Lists does not. As we previously mentioned Lists’ uses are much broader.

 

Lists within Teams has been described essentially as an evolution of the popular application SharePoint Lists. As part of the evolution, as well as seeing similarities between the two, we will see new features – features that have the ability to change work practices massively.

 

Another feature to this evolution is the introduction of the Microsoft List app that will aggregate all the lists you already have on your computer. This will act as the one and only place you need to access to see existing lists or to create new ones, thereby eradicating the time-consuming task of remembering which SharePoint site has the list you are trying to find, making things much easier for you – the user. You can author, create and edit new lists – all with prebuilt templates that are varied for event/asset management and all within the app whilst on the go.

Lists is even available within Microsoft Teams! Lists allows you to create new lists and edit them all without leaving Teams.

 

Lists also connects to Power Automate (see other blogs in the series). Power Automate adds necessary data to lists and can then post over to Teams to let your colleagues know about the new data – automatically!

 

Your technology partner

At Elixis, we can guarantee that you will get the most from your IT. With our team of professionals, we ensure top quality service with a friendly approach to you and your team. We approach IT proactively, seeking out any issues before they arise and assure measures are put in place so that the problem does not rear its ugly head again. Contact us to find out how we can help you.

 

For more information, feel free to send us a message.

Meetings in Teams : Microsoft 365 Tool Tips

Jeff Remote Working January 14, 2021

Problem: Organising meetings can be tedious and time consuming

Solution: Microsoft Teams ‘Meetings’ tool

Microsoft Teams – as mentioned previously – is revolutionary – it is no wonder an average of 115 million people worldwide log in to the application daily. One of the key features of Teams is the ability to hold virtual meetings. Audio/video conferencing is one of the main attractions of Microsoft Teams; it allows you to hold a meeting with up to 300 participants, and ‘live events’ with up to 20,000! Teams is designed and perfectly equipped to unite a workforce no matter their geographical location.

Let us dive straight in – past the beginner level functionality – and explore what may be useful to you when using Meetings.

No matter the size of your workforce, scheduling meetings can be a frustrating, time consuming task. Teams provides a solution, with its easy-to-use scheduling assistant.

Meeting Scheduling and the Scheduling assistant

The scheduling assistant can be accessed through the ‘new meeting’ option in the calendar tab.


To arrange a meeting, navigate to the calendar tab on the left. Then, select ‘new meeting’ located below your user icon in the top right. You will then see a form into which you can enter all your meeting requirements. Enter the names of those you wish to attend, select a start and end time, link the meeting to a channel, set the meeting to recur if you wish, and so on.

Now for what makes Teams unique.

Once having entered the names of participants invited to attend the meeting, you are presented with suggested times (just below the date and time section of the form). Teams cross references the schedules of all participants and offers times that best suit everyone’s schedules, potentially saving you hours of organisation time.

Another good addition to Teams is ‘In-Meeting Chat’

In-Meeting Chat

In-meeting instant messaging makes it possible to communicate with another participant of the meeting without interrupting the speaker.

To display the chat interface, select ‘show conversation’ from the menu of actions at the top right of the meeting window.

Another tool to note is the ability to ‘raise your hand’ in a meeting.

‘Raise your hand’

For a tool that lets you get the speaker’s attention without interrupting, select the hand icon from the menu of actions, select ‘this action’, then * (star).


This action will then appear as a notification in the ‘show participants’ tab. Attendees that raise their hand have an icon displayed alongside their name.

Teams can make you rethink what levels of teamwork your team can achieve when working in office or remotely. If used correctly Teams can allow the levels of productivity and organisation displayed in office to be mirrored in a remote setting. It would be beneficial to delve deeper into Teams and play around with its features; the platform can improve most work processes if used correctly.

 

Elixis Technology is here to help

At Elixis Technology have the expertise to guide you in a personally tailored direction that best suits your business. We can ensure you buy the correct tools to support a remote work setting, thereby helping your employees to thrive – whatever the setting. Contact us to find out more today.

 

For more information, feel free to send us a message.

Co-Authoring : Microsoft 365 Tool Tips

Jeff Remote Working January 14, 2021

Problem: Working together on the same files can prove difficult

Solution: Co-Authoring with Microsoft 365

Microsoft Teams; the go-to application for connectivity, collaboration and productivity. With 115 million people using Teams on average worldwide each day, the appeal is its functionality, ease of use and extensive features designed around productivity.

A particularly good feature of Teams is Co-Authoring.

Co-Authoring

“With Office and OneDrive or SharePoint, multiple people can work together on a Word document, Excel spreadsheet, or PowerPoint presentation. When everyone is working on it at the same time, that’s called co-authoring.” ¹

Before this revolutionary feature it was difficult to stay organised when multiple employees wanted to work on a document. After having all made their own alterations to their copy of the document, everything must then be consolidated into one ‘master copy’ – a time consuming and resource-wasteful process.

This method forced employees to work alone on their alterations, which is unproductive – if you have a team that normally work on the subject matter at hand you want them to be able to communicate and work together like in the office setting – teamwork makes for a better result.

Co-Authoring makes it possible for more than one person to edit a document simultaneously in real time.

Now let us explore how to use this feature.

How to Co-Author

The following part of the blog instructs you on how to co-author with Microsoft Word, but the same instructions apply to PowerPoint and Excel.

Previously, if you needed help with a document your only option was to email to its recipient, and they would send it back. This made for a very time – consuming experience, made worse if there were multiple people needing to edit.

Open a Word document.

Then put the document into the Cloud to allow everyone to work on it simultaneously. At first the terminology used is a ‘local copy’ as it is on your own desktop. To do this go to the top right of your screen and click ‘Share’.

Once having clicked Share an option appears in the centre of your screen to upload to OneDrive.

On selecting OneDrive, it will upload the document for you. Now it is in OneDrive you can share the document with others.


In this section you can decide who is allowed to see and edit the document.

You have now got to the stage where it is possible to co-author on the document you have made available to your colleague.

You both have the document open simultaneously.

You can also see what part of the document they are on by the name above their cursor.

We can be sure you make the most of your tech, and help you to utilize everything it has to offer.

 

Elixis Technology is here to help

At Elixis Technology have the expertise to guide you in a personally tailored direction that best suits your business. We can ensure you buy the correct tools to support a remote work setting, thereby helping your employees to thrive – whatever the setting. Contact us to find out more today.

 

For more information, feel free to send us a message.

The ‘Chat’ feature: Microsoft 365 Tool Tips

Jeff Remote Working January 14, 2021

Problem: Needing a place to chat and send documents securely that is easier than email but more secure than a social network app

Solution: Microsoft Teams ‘Chat’ feature

Microsoft Teams is one of the fastest growing applications Microsoft have ever released. Teams’ daily users rose to an average of 115 million as of November 2020. Using Teams is your next step to maximizing your productivity levels as it has many features that can assist you in this.

Businesses across the globe are seeing how much it contributes to improvements in productivity and are adopting it as a vital tool to continue achieving targets during these uncertain times.

Let’s take a look at the Teams Chat feature.

Chat

Microsoft Teams ‘Chat’ feature allows you to be in contact with anyone in your team from anywhere. As similar as this sounds to a normal application designed around casual chats to friends, this has some major differences that put it head and shoulders above others.

A particularly good feature that is made available by Chat is the ability to attach files directly from OneDrive, easily allowing the recipient to amend the document.

You can do this by first finding the Chat option in the top left of your screen and clicking on it.

Pick your recipient, then find and click the paperclip below the message box.

Once having clicked the paperclip an option for either ‘OneDrive’ or ‘Upload from my computer’ appears. Pick the one you want.

Combining a secure environment for file sharing with a relaxed chat feature is a revolutionary concept. The combination makes it easy to use for the less IT literate as everything is in one place.

Another interesting part of Microsoft Teams is the ‘Activity feed’. The feed allows you to see every place that a certain recipient has posted within Teams, allowing you to locate something you have misplaced or just keep track of the activities of that individual.

You can do this by first selecting the person whose activities you want to check. At the top of the screen you have the options; Chat, Files, Organization, and Activity.

Click on Activity. A list will follow of all the places they have shared something on Teams. This facility allows you to be more productive with your time.

 

Another feature that is worth looking at is the ‘Add a tab’ option. This allows you to add a tab to your dashboard, giving you easier access to selected files, etc.

As when going to Activity, choose the recipient you wish to add a tab to the conversation with, go to the top of the screen and (next to Chat, Files, Organization and Activity) is a + sign – click the +.

Once having clicked the + you are presented with multiple options to choose from as to which tab you want to add to your dashboard (Word, Excel, PowerPoint, etc). Click to select.

In the next and last blog in the series, we will look at how to use the ‘meetings’ feature of Microsoft Teams, how to ensure you get the most from it, and how it can alleviate the usual stresses of organizing a meeting.

 

Elixis Technology is here to help

At Elixis Technology have the expertise to guide you in a personally tailored direction that best suits your business. We can ensure you buy the correct tools to support a remote work setting, thereby helping your employees to thrive – whatever the setting. Contact us to find out more today.

 

For more information, feel free to send us a message.

Working in The Cloud

Jeff Remote Working December 4, 2020

As we have previously explored, the world has been turned on its head by the Covid-19 pandemic. The sudden move to remote working forced businesses to panic buy tools that do not serve a purpose, they cannot use effectively, or that they do not understand.

 

The increase in remote working has accentuated the already rapid increase in the use of IT and cloud infrastructure; both are gradually becoming the most integral part of most businesses worldwide. Adopting these techniques is the logical thing to do, especially in the world of today. The cloud allows remote working to be possible, and for you to create a business infrastructure that has the power to produce advanced levels of productivity compared to the original limited methods of pen and paper.

 

Cloud infrastructure is not easy to understand. Let us explore some ways to be sure you know what you are buying.

 

Questions

Questions are important. Asking yourself some questions regarding your cloud infrastructure can be beneficial to your business now and into the future.

 

Where is my data stored?

A key question, and one of the most important questions of all. Knowing where your data is stored is a must, as data transferred outside of the country of origin can be illegal unless sufficient legal protection is in place.

 

How difficult is the migration?

Long lengthy migrations can have a serious effect on production, perhaps even causing you considerable downtime. Find out from the provider how difficult a transition to the new infrastructure could be. It can pose problems such as staff training not being cost-effective, or the time it takes to finish migration impacting workflow is too much compared to other providers’ options – check first.

 

Is it familiar?

Familiarity is key. Everyone gets used to a certain way of doing things – that is not to say that change is not necessary but keeping those changes as gradual as possible is of the utmost importance when it comes to business. Remote working can be hard enough to adjust to without added stress and change to work-processes all happening at once. It can also be a very time-consuming exercise to train staff in the new systems, especially from a remote work setting.

 

Does it allow for integrations?

Integration has the power to dramatically improve the productivity you produce on the average workday, especially within a remote work setting. Applications like Microsoft Teams offers a way to find all your work needs in one easy to use place.

 

It can be difficult to know what you are buying in the world of IT – some of the language used is solely directed at a certain demographic that already has knowledge of the matter and speaks the same language. Here is an example of four main cloud infrastructures that are subscription-based.

 

Four cloud infrastructure acronyms

  • SaaS – Software as a Service
  • IaaS – Infrastructure as a Service
  • PaaS – Platform as a Service
  • HaaS – Hardware as a Service

Let us take a further look at the acronyms and their meanings.

 

SaaS

SaaS is where a third-party provider hosts applications whilst making them available to customers over the internet – all on a subscription-based model. Your agreed payment plan includes the latest software upgrades and a secure environment for storage and collaboration, all with constant monitoring.

 

IaaS

IaaS is a computing infrastructure that is managed over the internet. Your agreement puts the responsibility of the infrastructure in the hands of your provider whilst you provide and purchase your own software – software that must be monitored and maintained by you. Your provider has no responsibilities surrounding your software or its condition.

 

HaaS

HaaS is a business model where your provider will supply you with your hardware within your agreed monthly fee, which could range from printers to fax machines to phones. Your provider will be responsible for the maintenance of this hardware.

 

PaaS

PaaS is a type of cloud computing that offers a platform to clients, giving them the free reign to manage certain applications of their own without any responsibility of maintaining the infrastructure behind it.

 

This terminology will put you in good stead in your quest to buying the correct tools to utilise your remote working. Still unsure what you need? Think you still need some help? We can help you.

 

Elixis Technology is here to help

At Elixis Technology have the expertise to guide you in a personally tailored direction that best suits your business. We can ensure you buy the correct tools to support a remote work setting, thereby helping your employees to thrive – whatever the setting. Contact us to find out more today.

 

For more information, feel free to send us a message.

Identifying the tools you need for Remote Working

Jeff Remote Working December 4, 2020

As we previously mentioned, the pandemic has forced a change in work practices. Some businesses have been had to close their doors, others have reduced working hours and staff teams, but most have converted to a remote work setting at an impressive speed

 

This pace meant that most did not have time to research the tools that would be best for the way they run their business. It can be difficult to search for them – there are thousands of companies claiming to offer ‘the best service’ – making it all too easy to be wooed by a company that doesn’t quite fit your individual needs or offer the correct tools for you.

 

There are many parts of your business you will need a tool for – appointment taking, for example, or a time management application. Arguably most important is a tool to allow communication between not only yourself and your staff force but for your employees to converse with each other too.

 

Communication tools – their importance to a good remote working infrastructure

Without a workforce that communicates fluently and effectively with one another there is no way a business can survive; whether it be a small local firm or an international corporation the same rule applies.

 

Flexibility when remote working is one of the main positives for employees. Finding a tool that is easy to access and supports mobile device platforms is essential.

 

Communicate with your employees by setting up a channel to inform them of any business changes, get feedback from them to improve the IT, and simply check-in and see how they are doing.

 

Tools that encourage communication between different sectors of your business are beneficial to a workflow. In some cases, employees converse more with other departments when working remotely than when in-office. Project management tools are also a major asset and can help you manage your team, and work structure, much more easily.

 

Through the tools you choose to build your remote work infrastructure around you should appoint a trusted leader in charge of employee queries and welfare – they should make it their mission to keep staff happy and feeling productive in the remote work setting.

 

Identify a trusted team leader

Remote working poses different problems than the ‘normal’ work setting – because of this, it is important to ensure that your staff are supported to perhaps an even greater extent than before. Technical aspects of home working can cause stress and have consequences regarding employee welfare; this makes it imperative that your workforce has a point of contact to voice concerns, queries, or sometimes even just have a conversation.

 

It is the technical elements involved in remote working that are the real difference between success and failure. It’s all well and good having a trusted team leader and the best of intentions, but if this aim isn’t mirrored in your choice of the digital solution you provide then you will find that staff consider Shadow IT a more attractive solution. (See the previous blog in series for details on Shadow IT).

 

The best digital solutions

There are different digital options on the market claiming to solve the problems of communication, collaboration and productivity – all, I am sure you will agree, are integral to a business being successful. Microsoft 365 offers all three in abundance.

 

Microsoft 365 is one of the most well-known digital solutions on the market, with its range of well-known and widely used applications tailored around these essential functions, all within a secure environment. 365 offers a feature called ‘Teams’, with 115 million daily active users, Teams is at the peak of its powers and is the fastest growing business app of all time. Let us see some features of Teams that earned it this illustrious title.

 

Features that make Teams the go-to digital solution for remote working

  • Real-time alerts and communication capabilities
  • Full integration with Microsoft 365
  • Ability to implement granular access control
  • Automation capabilities
  • Version control features
  • Ease of use
  • Project management, scheduling, and extensive event management features
  • Shared access to resources
  • Secured authentication support
  • Co-authoring capabilities

 

These are just some of the features it can offer. Teams has all the tools essential to assist you in ensuring your remote team is as equipped as possible to enable them to work effectively. Teams will alleviate any worries you may have about remote working.

 

Cannot find the correct tools for your remote working? We’re here to help!

Elixis Technology can assist you in finding the correct tools for a successful remote working culture within your business. We take the strain of your IT, so you do not have to. Contact us now if you want to be rid of the stress and worry that comes with IT.

 

For more information, feel free to send us a message.

Avoid Shadow IT!

Jeff Remote Working December 4, 2020

This year has forced a hasty transition to unfamiliar work practices. Employers have had to be creative in their approach to making the workplace safe for all employees – unfortunately for some this has not been possible. Others have adapted to an at least partial homeworking team to enable them to continue working at something at least resembling the same levels of performance as pre-Covid-19.

 

Ensuring you do not invest in inadequate tools for your staff working from home can be challenging. The need for a good quality of remote working tools has never been more important – they are essential to the success of your team. Without the correct software, your staff cannot be expected to achieve a good standard of work and thrive.

 

A problem for employers has been the adoption of ‘Shadow IT’ by their employees. What is Shadow IT? Why is it so bad? How will it affect my business? All valid questions. During this blog, we will answer these questions and guide you toward solutions that are beneficial for both you and your employees if adopted correctly.

 

Shadow IT

“In big organisations, shadow IT (also known as embedded IT, fake IT, stealth IT, rogue IT, feral IT, or client IT) refers to information technology (IT) systems deployed by departments other than the central IT department, to work around the shortcomings of the central information systems.”¹

 

We take for granted that in the office setting all software, hardware and network services are monitored consistently and are protected and licensed with specific authorisation protocols to ensure access only to authorised employees. With remote working becoming more and more common employees are increasingly making up their own minds which tools they use to work with. This can be dangerous. The company data is usually stored in a secure place, but, with the introduction of Shadow IT, you will find that employees have started storing data in non-IT company services instead (WhatsApp, WeTransfer, or Dropbox), which can mean trouble for their employers.

 

The security concerns of Shadow IT

The examples above are being used out of the remit of control of the business if management has not authorised and/or provided such systems. They may be insecure, potentially leaving sensitive data vulnerable. Any tools used without the control of the business are also being held out of the organisation’s regulatory obligations – meaning potential legal ramifications if a data loss/theft is suffered.

 

Why do employees choose Shadow IT?

There is a multitude of reasons as to why an employee may choose to use Shadow IT. Most common is that the employee feels they don’t have the tools they deem necessary to complete their daily tasks to an acceptable standard, leaving them no choice but to go out and look for a tool that can achieve it. For others, it can be as simple as not having the education to understand the problems that Shadow IT can cause to a business.

 

Sometimes it is a familiarity that tempts an employee. You may have provided them with an extensive collection of tools that you deem perfect for their job role, but they may not have the technical aptitude to use them properly when in a remote setting. Therefore, they find using a familiar tool eradicates the need for this knowledge of new IT. Perhaps the remote work setting posed more challenges than you anticipated – you need to communicate with your employees to find out what these challenges are and how to solve them in a secure and cost-effective way.

 

How to approach Shadow IT

Where you have employees preferring Shadow IT, take their feedback and implement a strategy that best suits their needs. Approach Shadow IT by asking yourself some questions surrounding its use:

 

  1. What apps have our team sourced and are using outside of the company remit?
  2. How did they have IT permissions to install or use paid apps in the first place? Do we need to make changes or review security policies?
  3. What functions do these apps serve that could be solved with what you have already? Does the team simply require IT education, or are the apps perhaps better aligned to your requirements, meaning you should take ownership and permit the services to be used?

 

The Shadow IT used by employees needs to be in a shareable format and compatible with what is already provided by the company.

If you offer the correct tools you know the answer to these and other operational questions before even starting.

 

Finding a mutually beneficial answer to these questions will allow your remote work infrastructure to be stronger and more secure; employees will feel more productive using tools that work for them, your business will thrive and remote working can become a positive change rather than a necessary one.

 

Is Shadow IT a problem for you?

Elixis Technology will help you buy the best tools to ensure a productive, secure and legal remote work environment. We are here to ensure you get the technology that actually works for your business to help you achieve the results that your customers demand of you. Contact us and find out how we can help you.

 

For more information, feel free to send us a message.

 

https://en.wikipedia.org/wiki/Shadow_IT¹